Question 1

What if it is raining?

Accepted Answer

Rain is typical in Portland so we come prepared for any weather! Our mobile units are equipped with canopies to handle any weather. Because the canopy needs some space to set up, there will have to be at least 5 feet of clearance around the vehicle. If it’s raining hard and wind is above 20 miles per hour we may need to postpone our appointment.

Question 2

What Is Your Service Area?

Accepted Answer

We cover Portland, Beaverton, Hillsboro, Aloha, Tigard, Lake Oswego and other neighboring Cities. Feel free to contact us today.

Question 3

COVID-19 Mobile Car Detailing Measures

Accepted Answer

Our Car Care Specialist’s take the following precautions & measures to fight against the spread of germs and viruses.This includes:We are vaccinated.We wear a mask and gloves during the visit.We wear a mask and gloves during the visit.We Disinfect equipment between each job.We stay home when we are not feeling well.We practice physical distancing when around our customers.

Question 4

Can You Detail At My Home, Office or Apartment?

Accepted Answer

Yes we can! All we need is acess to electricity and water. We carry extention cords for water and electricity as long as 100 feet so its easy for us to access power.

Question 5

What If I Don't Have Access To Water or Electricity?

Accepted Answer

If you don’t have access to water or electricity, we’ve got you covered. Contact us at 971-290-1109  to schedule an appointment at our shop. There are many options for dropping off your car, you can either have a friend drop off your car with you so they could give you a ride home while you’re waiting for it to be cleaned, you can use Uber/Lyft. We have a washing location near SW Portland off Canyon Road. There is no need to worry if you live someplace without acess to both water and electricity. We are here to help!

Question 6

What's Included In An Interior Detail?

Accepted Answer

Full Wipe Down, Double Vacuum Interior, Clean all Windows, Clean & Protect Plastic, Upholstery clean, and extraction, Leather Treatment, Minor Pet Hair Removal, Minor Carpet Stain Removal, Detail Floor Mats, Detail Trunk, Air Freshener Treatment. Service takes Approximate time 2+ hours.

Question 7

What's Included in Exterior Detail?

Accepted Answer

Professional hand wash, clay bar vehicle, bug adn tar removal, detail rim faces and tires, dress and shine tires, dress all exterior plastic, clean wheel wells, minor sap removal, ceramic spray coating, touch up spot polish.

Question 8

Cancellations and refunds

Accepted Answer

If you cancel before 48 hours you will not have to pay the cancelation fee.If you cancel within 48 hours of your booking, you will be charged a $40 cancelation fee to make up for the lost income during the booked time slot.

Question 9

What If I'm Not Satisfied With My Detail

Accepted Answer

We guarantee 100% satisfaction with our service. If you are not happy with the service for any reason please call us immediately for further instructions. A Re-scheduled clean must be made within 24 hours of the original appointment.

Question 10

Is GoDetail Lisenced, Bonded, And Insured?

Accepted Answer

Yes we are! Currently insured for up to $300k in general liability damage. Licensed in Oregon State.

Question 11

Can I Trust Your Detailers? Are They Background Checked?

Accepted Answer

You sure can! With close to 200+ 5 star reviews and climbing and our detailers being federally and state wide background checked we vet the best, and get rid of the rest.

Question 12

Are Your Prices Negotitable?

Accepted Answer

Simply put – No, our rates are calculated by the information you provide on our booking page. We provide some of the best value for the price in the industry.

Question 13

What Forms of Payment Do You Accept?

Accepted Answer

We accept cash and all major credit & debit card holders.

Question 14

What Are Your Hours of Operation?

Accepted Answer

Our hours of operation are: Monday - Sunday: 7am-7pm.

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