SMS Terms & Conditions

Auto-service businesses use Suds to send appointment confirmations, reminders, scheduling updates, and one-to-one customer-service replies by text message to customers who have opted in. A business may also send occasional marketing messages (for example, a re-engagement offer) only to customers who opted in, and replying STOP always stops service and marketing texts alike.

You consent to receive texts by providing your mobile number and agreeing to be contacted, for example, when booking an appointment on getsuds.com or in person and checking the box to receive text messages. We only message customers who have opted in and we do not use purchased lists. Consent to receive texts is not a condition of purchasing any goods or services.

Messages may be sent using automated technology. Some replies in a conversation may be generated with the help of an AI assistant acting on the business’s behalf, for example, answering pricing questions or offering appointment times. The business supervises these conversations and can take over at any time; you can always ask for a person, and a human will follow up. See the AI section of our Privacy Policy for details.

Message frequency varies based on your appointments and conversations (for example, booking confirmations, reminders, and replies).

Message and data rates may apply. Suds does not charge for messages, but your mobile carrier's standard rates apply.

Reply STOP to any message to cancel and stop receiving texts. Reply HELP for help, or email support@suds.com.

Carriers are not liable for delayed or undelivered messages. Message delivery is subject to effective transmission by your wireless carrier and is not guaranteed.

We respect your privacy. Mobile opt-in data and consent are never shared with third parties or affiliates for their own marketing purposes. See our Privacy Policy for details.

Suds · support@suds.com · getsuds.com. See also our Accessibility Statement.